@article{Arslan2016_215645,
author={Yusuf Arslan and Emre Yıldırım},
title={A Comparison to National and Local Retailers With Respect to Service Quality Dimensions},
year={2016},
journal={İşletme Araştırmaları Dergisi},
issn={1309-0712},
volume={8},
number={4},
url={http://search/yayin/detay/215645}
}