TY  - JOUR
TI  - Evaluating the Digital Transformation of Cities
with Multi-Criteria Decision-Making Techniques
AB  - The integration of mobile and digital technologies with sensors enables cities to become Digital and Smart
City (SC), and thus to provide city services more productively and effectively. Therefore, measuring the
weighted and unweighted Digital Transformation (DT) Level of cities has been determined as one of the
important problems of cities. For this purpose, the indicators, dimensions and Critical Success Factors (CSF)
affecting the DT of cities were determined through literature review, questionnaires and interviews. The
effects of indicators, dimensions and CSFs on the weighted Urban Digitalization Index (UDI) calculation
were investigated. The Questionnaire answered by the municipality Information System (IS) experts was
used to calculate the indicators, dimension and CSF weights. In these measurements, the SWARA technique
was used in the calculation of CSFs weight percentages, the AHP technique was used in the calculation of
dimensions weight percentages, and the Categorical Value Selection technique was used in the calculation of
indicators weight percentages. The TOPSIS technique was used to transform three weighted UDI ranks into
an integrated ranking. Satyam technique was used in the calculation of different UDIs. Use of the Satyam
technique in UDI calculation for the first time in the world and the use of different Multi-Criteria DecisionMaking techniques together with the TOPSIS method in weighted UDI ranking increases the importance of
the research. As a result, it is stated that weighted and unweighted UDI rankings can be used by city
administrators in developing SC policies and strategies.
AU  - Coruh, Mustafa
AU  - CEBECI, HALIL IBRAHIM
DO  - 10.26650/acin.948458
PY  - 2021
JO  - Acta Infologica
VL  - 5
IS  - 2
SN  - 2602-3563
SP  - 387
EP  - 404
DB  - TRDizin
UR  - http://search/yayin/detay/520016
ER  -