Shopping places have been involved in commercial life in various forms throughout history. Today, shopping centers, which are a part of daily life and serve as meeting and socializing places have become public spaces, mainly consisting of indoor spaces and include a variety of functions other than shopping. These structures, which are located in the city centers, have taken place in the urban peripheries with the economic developments and the increase in vehicle ownership over time. While the rapid proliferation of shopping centers made this form of shopping an alternative to the traditional bazaars, it has been tried to make an effort to create a difference among the shopping malls through the architectural features and opportunities offered in the design. This study focuses on the architectural features of the malls and aims to determine the changing preferences of the users and their shopping-based behaviors regarding the architectural features of the mall. Van AVM was determined as the case study area and the survey was conducted with 170 participants. The habits and access methods to visit, the reason for choosing the mall for shopping, the factors that affect the frequency of visits, and the amount of time spent in the mall were evaluated. In addition to these, the perceptual-sensory conditions of the mall were questioned. Obtained results revealed that the architectural features and facilities of the mall affect the behaviors of the users, the frequency of visits and the preferences.