@article{Ercis2023_1155396, author={Ersegun Ercis and Cigdem Kaya}, title={CLASSIFYING CUSTOMER HANDCRAFT JEWELLERY REQUIREMENTS AND DETERMINING SATISFACTION LEVELS USING THE KANO MODEL: A CASE STUDY OF OLTU STONE (JET STONE)}, year={2023}, journal={ÖNERİ}, issn={1300-0845}, volume={18}, number={59}, url={http://search/yayin/detay/1155396} }