@article{DURAN2023_1159982,
author={CENGİZ DURAN and Aysel Çetindere Filiz and Hatice Türkcan Kayaalp},
title={HİZMET KALİTESİNİN SERVQUAL MODELİ İLE ÖLÇÜLMESİ: ÖZEL BİR HASTANEDE ALAN ARAŞTIRMASI},
year={2023},
journal={EKEV AKADEMİ DERGİSİ},
issn={1301-6229},
number={93},
url={http://search/yayin/detay/1159982}
}