INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE

Eda İLHAN, (Bursa Uludağ Üniversitesi, Sosyal Bilimler Enstitüsü, Bursa, Türkiye)
Umut EROĞLU, (Çanakkale Onsekiz Mart Üniversitesi, Çanakkale, Türkiye)
Duygu TOYGÜR EROĞLU (Bursa Uludağ Üniversitesi, Sosyal Bilimler Enstitüsü, Bursa, Türkiye)
Yönetim Bilimleri Dergisi
6 2
Yıl: 2023 Cilt: 21 Sayı: 47 Sayfa Aralığı: 146 - 168 Metin Dili: İngilizce DOI: 10.35408/comuybd.1197149 İndeks Tarihi: 24-10-2023

INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE

Öz:
Values and personality influence decision-making, motivation, attitude, interpersonal relationships, behavior, and performance. Personal values influence traits; people try to behave in a way that is consistent with their values. Values are the drivers of behavior, including workplace behavior. The relationship between personal values and behavioral outcomes may have been explored empirical studies in various disciplines but limited to a few studies in management. In addition, the effect of job values on performance, in general, was investigated. However, when the effect of personal values on performance and job satisfaction is considered, it becomes clear how important it is to study this subject. Although many studies identify the antecedents of job satisfaction, the relationship of the Big Five personalities with job satisfaction has been much less studied. The aim of this study; It examines both direct and mediating relationships between values, personality, job satisfaction, and performance. Relationships were examined within the framework of Value Perception Theory. In the analysis, personal traits and personal values were measured formatively, while job satisfaction and sales performance were measured reflectively. It was found that personality traits do not have a mediating effect on the relationship between personal values and job satisfaction, and personality traits have a mediating effect on the relationship between personal values and sales performance. The theoretical contribution; It examines the mediating role of personality traits and provides more detailed information on the effects of values on sales performance and job satisfaction. The practical contribution; considering the impact of personality traits and values on performance, the candidate offers ideas for determining personality traits and values before making the final hiring decision.
Anahtar Kelime: Personal Values Personality Traits Job Satisfaction Sales Performance PLS Structural Equation.

İŞ TATMİNİ VE SATIŞ PERFORMANSINA, KİŞİSEL DEĞERLERİN VE ARACI DEĞİŞKEN OLARAK KİŞİSEL ÖZELLİKLERİN ETKİSİNİN ARAŞTIRILMASI

Öz:
Kişisel değerler özellikleri etkilemektedir, insanlar değerleriyle tutarlı bir şekilde davranmaya çalışırlar. Değerler, işyeri davranışı dâhil davranışın itici güçleridir. Kişisel değerler ile davranışsal sonuçlar arasındaki ilişki, yönetim alanında birkaç ampirik çalışma ile sınırlı kalmıştır. Ayrıca genel olarak iş değerlerinin performansa etkisi araştırılmıştır. Ancak kişisel değerlerin performansa ve iş tatminine olan etkisi düşünüldüğünde bu konunun çalışılmasının ne kadar önemli olduğu meydana çıkmaktadır. Literatürde iş tatmininin öncüllerinin belirlenmesi üzerine çok sayıda çalışma yapılmış olmasına rağmen Beş Büyük kişiliğin iş tatmini ile ilişkisi çok daha az incelenmiştir. Oysaki kişilik özelliklerinin iş performansını ve iş tatmini öngördüğünü, seçim ve elde tutma amaçları için yaygın kullanıldıkları gözlenmektedir. İş tatmini düzeyini belirlemede çalışanın kişiliği kaçınılmazdır. Ayrıca iş tatmini düzeyini bir faktör olarak kişilik aracılığıyla ölçmek, Örgütsel Davranışı tasavvur etmenin yeni bir yönüdür. İş tatmini ve satış performansı, çalışanın kişiliğine ve kişisel değerlerine göre farklılık göstermektedir. Bu çalışmanın amacı; değerlerin kişilik, iş tatmini, performans arasındaki direkt ve dolaylı ilişkileri incelemektedir. İlişkiler Değer Algı Teorisi çerçevesinde incelenmiştir. PLS yöntemi ile gerçekleştirilen analizde kişilik ve değerler formatif (biçimlendirici), iş tatmini ile satış performansı ise reflektif olarak ölçülmüştür. Kişilik özelliklerinin kişisel değerler ile iş tatmini arasındaki ilişkiye aracılık etkisinin olmadığı, kişilik özelliklerinin kişisel değerler ile satış performansı arasındaki ilişkiye aracılık etkisi olduğu bulunmuştur. Çalışmanın teorik katkısı; kişilik özelliklerinin aracı rolünü incelemekte ve değerlerin satış performansı ve iş tatmini üzerindeki etkileri hakkında daha ayrıntılı bilgi vermektedir. Pratik katkısı; kişilik özellikleri ve değerlerinin performans üzerindeki etkisini göz önünde bulundurarak, aday işe alırken nihai kararı vermeden önce kişilik özelliklerini ve değerlerini belirlemeye yönelik fikirler sunar
Anahtar Kelime: Kişisel Değerler Kişilik Özellikleri İş Tatmini Satış Performansı PLS Yapısal Eşitlik

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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APA İlhan E, EROGLU U, Toygur Eroglu D (2023). INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. , 146 - 168. 10.35408/comuybd.1197149
Chicago İlhan Eda,EROGLU UMUT,Toygur Eroglu Duygu INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. (2023): 146 - 168. 10.35408/comuybd.1197149
MLA İlhan Eda,EROGLU UMUT,Toygur Eroglu Duygu INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. , 2023, ss.146 - 168. 10.35408/comuybd.1197149
AMA İlhan E,EROGLU U,Toygur Eroglu D INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. . 2023; 146 - 168. 10.35408/comuybd.1197149
Vancouver İlhan E,EROGLU U,Toygur Eroglu D INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. . 2023; 146 - 168. 10.35408/comuybd.1197149
IEEE İlhan E,EROGLU U,Toygur Eroglu D "INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE." , ss.146 - 168, 2023. 10.35408/comuybd.1197149
ISNAD İlhan, Eda vd. "INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE". (2023), 146-168. https://doi.org/10.35408/comuybd.1197149
APA İlhan E, EROGLU U, Toygur Eroglu D (2023). INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. Yönetim Bilimleri Dergisi, 21(47), 146 - 168. 10.35408/comuybd.1197149
Chicago İlhan Eda,EROGLU UMUT,Toygur Eroglu Duygu INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. Yönetim Bilimleri Dergisi 21, no.47 (2023): 146 - 168. 10.35408/comuybd.1197149
MLA İlhan Eda,EROGLU UMUT,Toygur Eroglu Duygu INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. Yönetim Bilimleri Dergisi, vol.21, no.47, 2023, ss.146 - 168. 10.35408/comuybd.1197149
AMA İlhan E,EROGLU U,Toygur Eroglu D INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. Yönetim Bilimleri Dergisi. 2023; 21(47): 146 - 168. 10.35408/comuybd.1197149
Vancouver İlhan E,EROGLU U,Toygur Eroglu D INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE. Yönetim Bilimleri Dergisi. 2023; 21(47): 146 - 168. 10.35408/comuybd.1197149
IEEE İlhan E,EROGLU U,Toygur Eroglu D "INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE." Yönetim Bilimleri Dergisi, 21, ss.146 - 168, 2023. 10.35408/comuybd.1197149
ISNAD İlhan, Eda vd. "INVESTIGATION OF THE EFFECT OF PERSONAL VALUES AND PERSONAL TRAITS AS MEDIATOR VARIABLES ON JOB SATISFACTION AND SALES PERFORMANCE". Yönetim Bilimleri Dergisi 21/47 (2023), 146-168. https://doi.org/10.35408/comuybd.1197149
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