There are various practices for effective and sustainable management in the fields of public administration and local government in the world and also in Turkey. One of these practices is trusteeship, which has recently been adopted especially in Turkey. Although trusteeship in Turkey has a long history in the legal field, it has become a preferred approach in public administration and local governments in particular after the coup attempt in 2016. Following the July 15, 2016 coup attempt, the Ministry of Interior appointed trustees to municipalities due to security and terrorist incidents, within the framework of constitutional provisions. These appointments pose a shortfall in constitutional democracy, participation, local autonomy and decentralization of service delivery, and are therefore among the topics of debate. Whether the trusteeship practice, which envisages the effective and efficient production and delivery of local services, serves the intended purpose and whether it undermines constitutional democracy, local autonomy and participatory local governance are considered as important questions that need to be answered. In this context, the aim of this study is to seek answers to these questions. In order to assess the quality of local services provided by the trustee administrations appointed to municipalities, which have increased rapidly in the last few years in Turkey, the attitudes and expectations of local citizens towards these services, and to determine their opinions on the trusteeship practice, a field study was conducted in the "Mardin province". The field study analyzed the opinions, expectations, satisfaction levels, perspectives and approaches of the citizens regarding the local services provided by the trusteeship practice after the appointment of trustees to Mardin Metropolitan Municipality and district municipalities, and in this context, it was determined that there was a distance between the envisaged goal and what was reflected in the field.