Yıl: 2023 Cilt: 6 Sayı: 2 Sayfa Aralığı: 129 - 137 Metin Dili: İngilizce DOI: 10.34088/kojose.1198245 İndeks Tarihi: 18-12-2023

Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection

Öz:
In this paper, we present a design for an ensemble chatbot based on paraphrase detection. Our proposed chatbot is intended to assist companies in reducing the need for costly call center operations by providing a 24-hour service to customers seeking information about products or services. Our algorithm is designed to work effectively on small data sets, such as an existing FAQ, and does not require a large number of instances. We evaluated the performance of our chatbot using publicly available data from the websites of major telecommunication companies and found that the ensemble model improved success rates by 6% compared to the single best model, with a top 3 accuracy of 84.54% and a top 1 accuracy of 70.10%.
Anahtar Kelime: Chatbot Question Answering Ensemble Learning Paraphrase Detection Chatbot Design

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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APA Kesgin H, Öztunç O, Diri B (2023). Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. , 129 - 137. 10.34088/kojose.1198245
Chicago Kesgin Himmet Toprak,Öztunç Onur,Diri Banu Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. (2023): 129 - 137. 10.34088/kojose.1198245
MLA Kesgin Himmet Toprak,Öztunç Onur,Diri Banu Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. , 2023, ss.129 - 137. 10.34088/kojose.1198245
AMA Kesgin H,Öztunç O,Diri B Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. . 2023; 129 - 137. 10.34088/kojose.1198245
Vancouver Kesgin H,Öztunç O,Diri B Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. . 2023; 129 - 137. 10.34088/kojose.1198245
IEEE Kesgin H,Öztunç O,Diri B "Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection." , ss.129 - 137, 2023. 10.34088/kojose.1198245
ISNAD Kesgin, Himmet Toprak vd. "Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection". (2023), 129-137. https://doi.org/10.34088/kojose.1198245
APA Kesgin H, Öztunç O, Diri B (2023). Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. Kocaeli Journal of Science and Engineering, 6(2), 129 - 137. 10.34088/kojose.1198245
Chicago Kesgin Himmet Toprak,Öztunç Onur,Diri Banu Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. Kocaeli Journal of Science and Engineering 6, no.2 (2023): 129 - 137. 10.34088/kojose.1198245
MLA Kesgin Himmet Toprak,Öztunç Onur,Diri Banu Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. Kocaeli Journal of Science and Engineering, vol.6, no.2, 2023, ss.129 - 137. 10.34088/kojose.1198245
AMA Kesgin H,Öztunç O,Diri B Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. Kocaeli Journal of Science and Engineering. 2023; 6(2): 129 - 137. 10.34088/kojose.1198245
Vancouver Kesgin H,Öztunç O,Diri B Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection. Kocaeli Journal of Science and Engineering. 2023; 6(2): 129 - 137. 10.34088/kojose.1198245
IEEE Kesgin H,Öztunç O,Diri B "Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection." Kocaeli Journal of Science and Engineering, 6, ss.129 - 137, 2023. 10.34088/kojose.1198245
ISNAD Kesgin, Himmet Toprak vd. "Ensemble Learning Approach to Chatbot Design Based on Paraphrase Detection". Kocaeli Journal of Science and Engineering 6/2 (2023), 129-137. https://doi.org/10.34088/kojose.1198245