Yıl: 2023 Cilt: Sayı: 50 Sayfa Aralığı: 869 - 885 Metin Dili: İngilizce DOI: 10.31795/baunsobed.1299958 İndeks Tarihi: 08-01-2024

Benefiting from intercultural competence: A phenomenological research on tour guides

Öz:
This paper explores the concept, dimensions, and causes of intercultural competencies from the perspective of tour guides. A phenomenological research approach was used to explore how tour guides' intercultural competences emerge in intercultural experiences. Using purposive sampling, nine semi-structured interviews were conducted with senior tour guides with international experiences until saturation occurred. The data were analyzed using thematic content analysis. The findings suggest three dimensions, namely, cultural awareness & cognitive flexibility, cultural sensitivity and emotional flexibility, and cultural resourcefulness & behavioral flexibility are predominant in tour guides’ intercultural experiences. This study of exploring tour guides' experiences is expected to provide a useful framework and contribute to a broader understanding of intercultural competence in tour guiding.
Anahtar Kelime: Intercultural interaction Intercultural competence Phenomenological research Tour guides

Kültürlerarası yeterlilikten faydalanmak: Tur rehberleri üzerine fenomenolojik bir araştırma

Öz:
Bu makale, kültürlerarası yeterliliklerin kavramını, boyutlarını ve nedenlerini tur rehberlerinin bakış açısından araştırmaktadır. Tur rehberlerinin kültürlerarası yeterliliklerinin kültürlerarası deneyimlerde nasıl ortaya çıktığını keşfetmek için fenomenolojik bir araştırma yaklaşımı kullanılmıştır. Amaçlı örnekleme kullanılarak, doygunluk oluşana kadar uluslararası deneyime sahip kıdemli tur rehberleri ile dokuz yarı yapılandırılmış görüşme yapılmıştır. Veriler tematik içerik analizi kullanılarak analiz edilmiştir. Bulgular, kültürel farkındalık ve bilişsel esneklik, kültürel duyarlılık ve duygusal esneklik ve kültürel beceriklilik ve davranışsal esneklik olmak üzere üç boyutun tur rehberlerinin kültürlerarası deneyimlerinde baskın olduğunu göstermektedir. Tur rehberlerinin deneyimlerini keşfetmeye yönelik bu çalışmanın yararlı bir çerçeve sunması ve tur rehberliğinde kültürlerarası yeterliliğin daha geniş bir şekilde anlaşılmasına katkıda bulunması beklenmektedir.
Anahtar Kelime: Kültürlerarası etkileşim Kültürlerarası yeterlilik Fenomenolojik araştırma Tur rehberleri

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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APA Sezerel H, ÖZOĞUL BALYALI T, Güzel Ö, EHTIYAR V (2023). Benefiting from intercultural competence: A phenomenological research on tour guides. , 869 - 885. 10.31795/baunsobed.1299958
Chicago Sezerel Hakan,ÖZOĞUL BALYALI TUĞÇE,Güzel Özlem,EHTIYAR VESILE RÜYA Benefiting from intercultural competence: A phenomenological research on tour guides. (2023): 869 - 885. 10.31795/baunsobed.1299958
MLA Sezerel Hakan,ÖZOĞUL BALYALI TUĞÇE,Güzel Özlem,EHTIYAR VESILE RÜYA Benefiting from intercultural competence: A phenomenological research on tour guides. , 2023, ss.869 - 885. 10.31795/baunsobed.1299958
AMA Sezerel H,ÖZOĞUL BALYALI T,Güzel Ö,EHTIYAR V Benefiting from intercultural competence: A phenomenological research on tour guides. . 2023; 869 - 885. 10.31795/baunsobed.1299958
Vancouver Sezerel H,ÖZOĞUL BALYALI T,Güzel Ö,EHTIYAR V Benefiting from intercultural competence: A phenomenological research on tour guides. . 2023; 869 - 885. 10.31795/baunsobed.1299958
IEEE Sezerel H,ÖZOĞUL BALYALI T,Güzel Ö,EHTIYAR V "Benefiting from intercultural competence: A phenomenological research on tour guides." , ss.869 - 885, 2023. 10.31795/baunsobed.1299958
ISNAD Sezerel, Hakan vd. "Benefiting from intercultural competence: A phenomenological research on tour guides". (2023), 869-885. https://doi.org/10.31795/baunsobed.1299958
APA Sezerel H, ÖZOĞUL BALYALI T, Güzel Ö, EHTIYAR V (2023). Benefiting from intercultural competence: A phenomenological research on tour guides. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (50), 869 - 885. 10.31795/baunsobed.1299958
Chicago Sezerel Hakan,ÖZOĞUL BALYALI TUĞÇE,Güzel Özlem,EHTIYAR VESILE RÜYA Benefiting from intercultural competence: A phenomenological research on tour guides. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi , no.50 (2023): 869 - 885. 10.31795/baunsobed.1299958
MLA Sezerel Hakan,ÖZOĞUL BALYALI TUĞÇE,Güzel Özlem,EHTIYAR VESILE RÜYA Benefiting from intercultural competence: A phenomenological research on tour guides. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, vol., no.50, 2023, ss.869 - 885. 10.31795/baunsobed.1299958
AMA Sezerel H,ÖZOĞUL BALYALI T,Güzel Ö,EHTIYAR V Benefiting from intercultural competence: A phenomenological research on tour guides. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 2023; (50): 869 - 885. 10.31795/baunsobed.1299958
Vancouver Sezerel H,ÖZOĞUL BALYALI T,Güzel Ö,EHTIYAR V Benefiting from intercultural competence: A phenomenological research on tour guides. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 2023; (50): 869 - 885. 10.31795/baunsobed.1299958
IEEE Sezerel H,ÖZOĞUL BALYALI T,Güzel Ö,EHTIYAR V "Benefiting from intercultural competence: A phenomenological research on tour guides." Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, , ss.869 - 885, 2023. 10.31795/baunsobed.1299958
ISNAD Sezerel, Hakan vd. "Benefiting from intercultural competence: A phenomenological research on tour guides". Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 50 (2023), 869-885. https://doi.org/10.31795/baunsobed.1299958