Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments

GÜLBAHAR GÜVEN, YASEMİN

Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments

YASEMİN GÜLBAHAR GÜVEN (Ankara Üniversitesi, Enformatik Bölümü, Ankara, Türkiye)

Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi

3 0

Yıl: 2012 Cilt: 45 Sayı: 2 Sayfa Aralığı: 119 - 137 Metin Dili: Türkçe İndeks Tarihi: 29-07-2022

Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments

Öz:

Öğrencilerin süreç öncesinde e-Öğrenme sürecine ilişkin Hazır bulunuşluk düzeyleri ve süreç sonrasında memnuniyet düzeylerinin belirlenmesi ve dikkate alınması, hem sürece hem de sonuca ilişkin çok önemli bulgular ortaya çıkmasına ve bu bulgulara dayalı yeni yaklaşım ve stratejilerin üretilmesi ile e-Öğrenme sürecinde öğretimin etkiliğinin ve verimliliğinin artmasına katkı sağlayabilmektedir. Bu düşünceden hareket ile bu çalışma, “e- Öğrenme Sürecine Đlişkin Hazır Bulunuşluk ve Beklenti Ölçeği” ile “e-Öğrenme Sürecine Đlişkin Memnuniyet Ölçeği” olmak üzere iki ölçek geliştirmek, bu ölçeklerin geçerlik ve güvenirlik çalışmalarını yaparak gelecekte yapılacak çalışmalara katkı sağlayabilmek amacıyla gerçekleştirilmiştir. Araştırmanın evreni, bir devlet üniversitesinin e- Öğrenme yöntemi ile eğitim-öğretim yapan farklı programlarına kayıtlı 3270 öğrenciden oluşmaktadır. Analiz sonuçlarının model-veri uyumu için belirtilen ölçütleri karşıladığı ifade edilebilir. Ölçek puanları için hesaplanan güvenirlik katsayılarının da genel olarak “e- Öğrenme Sürecine Đlişkin Hazır Bulunuşluk ve Beklenti Ölçeği” için .77-.80 arasında, “e-Öğrenme Sürecine Đlişkin Memnuniyet Ölçeği” için ise .91-.96 arasında olması ölçeklerin güvenirliği için bir kanıt olarak görülmektedir.

Anahtar Kelime:

Konular: Eğitim, Eğitim Araştırmaları

E-öğrenme ortamlarında katılımcıların hazır bulunuşluk ve memnuniyet düzeylerinin ölçülmesi için ölçek geliştirme çalışması

Öz:

Specification and consideration of students level of e-readiness before the process and levels of e-satisfaction after the process might lead to important findings regarding both the process and the product, and might result an increase in effectiveness and efficiency of e-Learning processes by producing of new approaches and strategies based on these findings. In the light of these facts, this study is conducted to develop two scales, namely “e-Readiness Scale” and “e- Satisfaction Scale”, and contribute to future studies by approving the reliability and validity of these instruments. Population for this study is composed of 3270 students who are enrolled in various distance education programs that delivers instruction via e-Learning approach in a state university. It can be concluded that results of analysis has met the expected criteria for goodness. It is another evidence that reliability coefficient for e-readiness scale ranged between .77-.80 whereas for e- satisfaction survey the values were between .91-.96 which implies the reliability of the scales.

Anahtar Kelime:

Konular: Eğitim, Eğitim Araştırmaları

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık

Aoki, K. (2010). The Use of ICT and e-Learning in Higher Education in Japan. World Academy of Science, Engineering & Technology, 66, 868-872.
Barker, K. (2002). Canadian Recommended e-Learning Guidelines (CanREGs). FuturEd.
Beqiri, M. S., Chase, N. M. ve Bishka, A. (2009). Online Course Delivery: An Empirical Investigation of Factors Affecting Student Satisfaction. Journal Of Education For Business, 85(2), 95-100.
Bray, E., Aoki, K. ve Dlugosh, L. (2008). Predictors of Learning Satisfaction in Japanese Online Distance Learners. International Review Of Research In Open And Distance Learning, 9(3), 1-24.
Dada, D. (2006). E-Readiness for Developing Countries: Moving the Focus from the Environment to the Users. The Electronic Journal on Information Systems in Developing Countries, 27(6), 1-14.
Darab, B. ve Montazer, G. A. (2011). An eclectic model for assessing e-learning readiness in the Iranian universities. Computers & Education, 56(3), 900-910.
Economist Intelligence Unit. (2009). e-Readiness Rankings 2009: The Usage Imperative. Raising. 28.1.2012 tarihinde http://graphics.eiu.com/pdf/E- readiness%20rankings.pdf adresinden ulaşılmıştır.
GeoSINC International (2002). e-Readiness Guide. How to Develop and Implement a National e-Readiness Action Plan in Developing Countries. Washington, DC: infoDev The World Bank. 28.1.2012 tarihinde http://www.apdip.net/documents/evaluation/e-readiness/geosinc01042002.pdf adresinden ulaşılmıştır.
Ilgaz, H. (2008). Uzaktan Eğitimde Teknoloji Kabulünün ve Topluluk Hissinin Öğrenen Memnuniyetine Katkısı. Yayımlanmamış Yüksek Lisans Tezi. Hacettepe Üniversitesi, Fen Bilimleri Enstitüsü, Ankara.
Hanafizadeh, P., Hanafizadeh, M. R. ve Khodabakhshi, M. (2009). Taxonomy of e- readiness assessment measures. International Journal of Information Management, 29(3), 189-195.
Hye-Jung, L. ve Rha, I. (2009). Influence of Structure and Interaction on Student Achievement and Satisfaction in Web-Based Distance Learning. Journal Of Educational Technology & Society, 12(4), 372-382.
Jung-Wan, L. ve Mendlinger, S. (2011). Perceived Self-Efficacy and Its Effect on Online Learning Acceptance and Student Satisfaction. Journal Of Service Science & Management, 4(3), 243-252.
Keramati, A., Afshari-Mofrad, M. ve Kamrani, A. (2011). The role of readiness factors in E-learning outcomes: An empirical study. Computers & Education, 57(3), 1919-1929.
KING ICT. (2011). E-readiness report for e-learning implementation in Kosovo. EU IT Pilot Project in the Field of Education. 28.1.2012 tarihinde http://www.itpilotproject.eu/presentations/E-readiness-report-for-elearning- implementation-in-kosovo.pdf adresinden ulaşılmıştır.
Machado, C. (2007). Developing an e-readiness model for higher education institutions: results of a focus group study. British Journal Of Educational Technology, 38(1), 72-82.
Naidu, S. (2006). E-Learning: A Guidebook of Principles, Procedures and Practices (2nd revised ed.). The Commonwealth Educational Media Centre for Asia. 28.1.2012 tarihinde http://www.cemca.org/e-learning_guidebook.pdf adresinden ulaşılmıştır.
Palmer, S. R. ve Holt, D. M. (2009). Examining student satisfaction with wholly online learning. Journal of Computer Assisted Learning, 25(2), 101-113.
Palmer, S. ve Holt, D. (2010). Students' perceptions of the value of the elements of an online learning environment: looking back in moving forward. Interactive Learning Environments, 18(2), 135-151.
Pena, M. ve Yeung, A. (2010). Satisfaction with Online Learning: Does Students' Computer Competence Matter?. International Journal Of Technology, Knowledge & Society, 6(5), 97-108.
Shraim, K. ve Khlaif, Z. (2010). Students' Readiness Towards E-learning. A case study of Virtual Classrooms for secondary education in Palestine. The 3rd Annual Forum on e-learning Excellence in the Middle East. Dubai. 1-4 Feb 2010.
Stephen, M., Mutula, S. M. ve Brakel, P. (2006). An evaluation of e-readiness assessment tools with respect to information access: Towards an integrated information rich tool. International Journal of Information Management, 26, 212–223.
Sümer, N. (2000). Yapısal Eşitlik Modelleri: Temel Kavramlar ve Örnek Uygulamalar. Türk Psikoloji Yazıları, 3(6), 49-74.
Swedish National Agency for Higher Education. (2008). E-learning quality aspects and criteria for evaluation of e-learning in higher education. Report 2008:11 R. Stockholm: Högskoleverkets rapportserie. 28.1.2012 tarihinde http://www.hsv.se/download/18.8f0e4c9119e2b4a60c800028057/0811R.pdf adresinden ulaşılmıştır.
Tabachnick, B. G. Ve Fidell, L. S. (2001). Using multivariate statistics (4th ed.). Boston: Allyn and Bacon.
Watkins, R., Leigh, D. ve Triner, D. (2004). Assessing Readiness for E-Learning. Performance Improvement Quarterly, 17(4), 66-79.
Wright, C. R. (2003). Criteria for Evaluating the Quality of Online Courses. 28.1.2012 tarihinde http://elearning.typepad.com/ thelearnedman/ID/evaluatingcourses.pdf adresinden ulaşılmıştır.
Zawacki-Richter, O. (2009). Research Areas in Distance Education: A Delphi Study. International Review of Research in Open and Distance Learning, 10(3), 1-17.

APA	GÜLBAHAR GÜVEN Y (2012). Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. , 119 - 137.
Chicago	GÜLBAHAR GÜVEN YASEMİN Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. (2012): 119 - 137.
MLA	GÜLBAHAR GÜVEN YASEMİN Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. , 2012, ss.119 - 137.
AMA	GÜLBAHAR GÜVEN Y Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. . 2012; 119 - 137.
Vancouver	GÜLBAHAR GÜVEN Y Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. . 2012; 119 - 137.
IEEE	GÜLBAHAR GÜVEN Y "Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments." , ss.119 - 137, 2012.
ISNAD	GÜLBAHAR GÜVEN, YASEMİN. "Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments". (2012), 119-137.

APA	GÜLBAHAR GÜVEN Y (2012). Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi, 45(2), 119 - 137.
Chicago	GÜLBAHAR GÜVEN YASEMİN Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi 45, no.2 (2012): 119 - 137.
MLA	GÜLBAHAR GÜVEN YASEMİN Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi, vol.45, no.2, 2012, ss.119 - 137.
AMA	GÜLBAHAR GÜVEN Y Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi. 2012; 45(2): 119 - 137.
Vancouver	GÜLBAHAR GÜVEN Y Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments. Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi. 2012; 45(2): 119 - 137.
IEEE	GÜLBAHAR GÜVEN Y "Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments." Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi, 45, ss.119 - 137, 2012.
ISNAD	GÜLBAHAR GÜVEN, YASEMİN. "Study of developing scales for assessment of the levels of readiness and satisfaction of participants in e-learning environments". Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi 45/2 (2012), 119-137.