@article{PAŞAOĞLU_BAŞ2013_164011,
author={DİDEM PAŞAOĞLU BAŞ and oktay Emir},
title={Impact of the service quality of Turkish thermal hotel enterprises on customer loyalty},
year={2013},
journal={Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi},
issn={1301-5265},
volume={16},
number={30},
url={http://search/yayin/detay/164011}
}