@article{Sevim2018_291552, author={Nurdan Sevim}, title={ÇEVRİMİÇİ E-MÜŞTERİ SADAKATİNİN OLUŞUMUNDA E-HİZMET KALİTESİ, E-GÜVEN VE E-TATMİNİN ETKİSİ}, year={2018}, journal={Business and Management Studies: An International Journal}, issn={2148-2586}, volume={6}, number={1}, url={http://search/yayin/detay/291552} }