@article{CAVUS2018_311341, author={Osman CAVUS and SERKAN ŞENGÜL and EROL TAŞKIN}, title={Analysis of E-Complaints for Restaurant Enterprises in the World's 50 Best Restaurant List}, year={2018}, journal={Journal of Tourism and Gastronomy Studies}, issn={2147-8775}, volume={6}, number={1}, url={http://search/yayin/detay/311341} }