@article{Civelek2019_318747,
author={Mustafa Emre Civelek and ADNAN VEYSEL ERTEMEL},
title={MANAGERIAL IMPLICATIONS OF THE RELATIONSHIP BETWEEN CUSTOMER CARE AND PURCHASE INTENTION IN ONLINE SHOPPING},
year={2019},
journal={Business and Management Studies: An International Journal},
issn={2148-2586},
volume={7},
number={1},
url={http://search/yayin/detay/318747}
}