@article{Ayvaz-Çavdaroğlu2019_346292, author={Nur Ayvaz-Çavdaroğlu}, title={Using Fuzzy Set Theory in the Comparison of Customer Satisfaction Levels}, year={2019}, journal={Süleyman Demirel Üniversitesi Fen Bilimleri Enstitüsü Dergisi}, issn={1300-7688}, volume={23}, number={Özel}, url={http://search/yayin/detay/346292} }