@article{TARI_KASNAKOGLU2020_388773,
author={BERNA TARI KASNAKOGLU and Yunus Kalender},
title={FORMAL AND INFORMAL COMPONENTS OF THE SERVICE RELATIONSHIP IN HEALTH CARE},
year={2020},
journal={Pazarlama ve Pazarlama Araştırmaları Dergisi},
issn={1309-243X},
volume={13},
number={1},
url={http://search/yayin/detay/388773}
}