@article{Şahbaz2021_469894,
author={Ramazan Pars Şahbaz and Kurtulus Karamustafa and Mustafa ÜLKER},
title={The Role of Culture On Service Failure Perceptions and Service Recovery Expectations In Restaurants},
year={2021},
journal={Advances in Hospitality and Tourism Research (AHTR)},
issn={2147-9100},
volume={9},
number={2},
url={http://search/yayin/detay/469894}
}