The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion

Serap BENLİGİRAY, (Anadolu Üniversitesi, İktisadi ve İdari Bilimler Fakültesi, Eskişehir, Türkiye)
Duygu YETGİN (Anadolu Üniversitesi, Turizm Fakültesi, Eskişehir, Türkiye)
Business and Management Studies: An International Journal
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Yıl: 2021 Cilt: 9 Sayı: 3 Sayfa Aralığı: 869 - 889 Metin Dili: İngilizce DOI: 10.15295/bmij.v9i3.1838 İndeks Tarihi: 16-12-2021

The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion

Öz:
This study aims to examine whether emotional exhaustion has a mediating role in the effect ofeconomic anxiety of tour guides on their affective occupational commitment. The research sampleincluded 370 tour guides in Turkey. The data were collected through the questionnaire method. Thecollected data were analyzed using the IBM SPSS 22 and Process v3.3 macro extension. The mediatingrole of emotional exhaustion between economic anxiety and affective occupational commitment wascalculated via the Bootstrapping procedure. It was found that there was a weak negative relationshipbetween economic anxiety and affective occupational commitment, a positive relationship betweeneconomic anxiety and emotional exhaustion, and a negative relationship between affectiveoccupational commitment and emotional exhaustion. Thus, emotional exhaustion reduces affectiveoccupational commitment levels, and emotional exhaustion has a partial mediating role betweeneconomic anxiety and affective occupational commitment. This study is expected to raise awarenessin tour guides, attract those who employ tour guides, and contribute to the relevant literature.
Anahtar Kelime:

Ekonomik kaygının duygusal mesleki bağlılık üzerindeki etkileri: Duygusal tükenmişliğin aracılık rolü

Öz:
Bu çalışmanın amacı, Türkiye'deki turist rehberlerinin ekonomik kaygılarının, onların duygusalmesleki bağlılıkları üzerindeki etkisi üzerinde duygusal tükenmişlik durumunun aracı rolünün olupolmadığını incelemektir. Araştırmanın örnekleminde Türkiye'de faaliyet gösteren 370 turist rehberiyer almıştır. Veriler anket yöntemiyle toplanmıştır. Toplanan veriler IBM SPSS 22 ve Process v3.3macro extension kullanılarak analiz edilmiştir. Ekonomik kaygı ve duygusal mesleki bağlılık arasındaduygusal tükenmişliğin aracı rolü bootstrappingyöntemi kullanılarak hesaplanmıştır. Analizlersonucunda ekonomik kaygı ile duygusal mesleki bağlılık arasında zayıf negatif ilişki, ekonomik kaygıve duygusal tükenmişlik arasında pozitif ilişki ve duygusal mesleki bağlılık ve duygusal tükenmişlikarasında ise negatif ilişki saptanmıştır. Duygusal tükenmişliğin duygusal mesleki bağlılık düzeyleriniazalttığı ve ekonomik kaygı ve duygusal mesleki bağlılık arasında kısmi bir aracı role sahip olduğugörülmüştür. Bu çalışmanın tur rehberlerini bilinçlendirmesi, tur rehberlerinin işverenlerinindikkatini bu yöne çekmesi ve ilgili alanyazına katkıda bulunması beklenmektedir.
Anahtar Kelime:

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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APA Benligiray S, Yetgin D (2021). The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. , 869 - 889. 10.15295/bmij.v9i3.1838
Chicago Benligiray Serap,Yetgin Duygu The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. (2021): 869 - 889. 10.15295/bmij.v9i3.1838
MLA Benligiray Serap,Yetgin Duygu The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. , 2021, ss.869 - 889. 10.15295/bmij.v9i3.1838
AMA Benligiray S,Yetgin D The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. . 2021; 869 - 889. 10.15295/bmij.v9i3.1838
Vancouver Benligiray S,Yetgin D The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. . 2021; 869 - 889. 10.15295/bmij.v9i3.1838
IEEE Benligiray S,Yetgin D "The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion." , ss.869 - 889, 2021. 10.15295/bmij.v9i3.1838
ISNAD Benligiray, Serap - Yetgin, Duygu. "The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion". (2021), 869-889. https://doi.org/10.15295/bmij.v9i3.1838
APA Benligiray S, Yetgin D (2021). The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. Business and Management Studies: An International Journal, 9(3), 869 - 889. 10.15295/bmij.v9i3.1838
Chicago Benligiray Serap,Yetgin Duygu The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. Business and Management Studies: An International Journal 9, no.3 (2021): 869 - 889. 10.15295/bmij.v9i3.1838
MLA Benligiray Serap,Yetgin Duygu The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. Business and Management Studies: An International Journal, vol.9, no.3, 2021, ss.869 - 889. 10.15295/bmij.v9i3.1838
AMA Benligiray S,Yetgin D The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. Business and Management Studies: An International Journal. 2021; 9(3): 869 - 889. 10.15295/bmij.v9i3.1838
Vancouver Benligiray S,Yetgin D The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion. Business and Management Studies: An International Journal. 2021; 9(3): 869 - 889. 10.15295/bmij.v9i3.1838
IEEE Benligiray S,Yetgin D "The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion." Business and Management Studies: An International Journal, 9, ss.869 - 889, 2021. 10.15295/bmij.v9i3.1838
ISNAD Benligiray, Serap - Yetgin, Duygu. "The effects of economic anxiety on affective occupationalcommitment: The mediating role of emotional exhaustion". Business and Management Studies: An International Journal 9/3 (2021), 869-889. https://doi.org/10.15295/bmij.v9i3.1838
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17-04-2024 22:37

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