@article{Çapar2021_471876,
author={Berkay Çapar and sevinç ilhan omurca and Enes Yakupoğlu and Emirhan Arslan and Ekin Ekinci},
title={Automatic Detection of the Topics in Customer Complaints with Artificial Intelligence},
year={2021},
journal={Balkan Journal of Electrical and Computer Engineering},
issn={2147-284X},
volume={9},
number={3},
url={http://search/yayin/detay/471876}
}