TY  - JOUR
TI  - Workplace Interruptions in Emergency Department, Causes, Management and Results: A Pilot Study
AB  - Aim: Emergency medicine is the most important hospital unit where the time usage should be efficient. Even a little time lost here can endanger the lives of patients. Employees should not lose their concentration and evaluate patients who come very carefully. However, it should not be forgotten that employees are interrupted in some cases. For example, an incoming text message to the doctor at the time of service may interrupt his/her work. Researches in the literature show that doctors and other emergency service employees are frequently interrupted during their shifts. Aim: It was aimed to determine the interruptions experienced by the physicians working in the emergency department during their shifts. The causes and consequences of these interruptions were also examined. Material and Method: This is a cross-sectional observational study. The physicians working in the emergency room will be monitored during their work by two researchers. Causes of interruption, duration of interruption, time interval, emergency room occupancy rate, the doctor’s work during the interruption, management of the interruption was recorded. Results: 21 physicians were observed for 72 hours, physicians in the emergency services have been interrupted for 1975 times in 72 hours. It showed that there were 5.8 interruptions per hour. The total interruption was 469.05 minutes. The most common interruption reason has found as telephones in the study. Interruptions usually occurred when the doctors were examining the results of a patient. Conclusion: Interruptions are one of the basic problems of the emergency services and they are the main factors of medical mistakes. The doctors should never try to be multi-tasked and they should respond the interruption after finishing their work.
AU  - kocak, abdullah osman
AU  - ÇAKIR, Zeynep
AU  - AKGOL GUR, Sultan Tuna
AU  - Çaylak, Fatma Özlem
AU  - Betos Koçak, Meryem
AU  - Akbaş, İlker
DO  - 10.5505/kjms.2021.82150
PY  - 2021
JO  - Kafkas Tıp Bilimleri Dergisi
VL  - 11
IS  - 1
SN  - 2146-2631
SP  - 131
EP  - 137
DB  - TRDizin
UR  - http://search/yayin/detay/490090
ER  -