An Important Problem in Physician-Patient Relationship: Burnout and Factors
Affecing Burnout in Family Physicians

DİKMETAŞ YARDAN, ELİF; Samancı, Mustafa

An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians

Mustafa SAMANCI, (Samsun Üniversitesi, Sağlık Yönetimi Bölümü, Samsun, Türkiye)

Elif DİKMETAŞ YARDAN (19 Mayıs Üniversitesi, Sağlık Yönetimi Bölümü, Samsun, Türkiye)

Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi

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Yıl: 2021 Cilt: 10 Sayı: 4 Sayfa Aralığı: 705 - 713 Metin Dili: İngilizce İndeks Tarihi: 31-05-2022

An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians

Öz:

The study aimed to determine the burnout levels of physicians, which is an important factor in the physician-patient relationship, and the factors affecting this level. The study was applied in family health centers in Samsun between 21.03.2018 - 21.03.2019. The universe of the research consists of 395 family physicians who actively work in family health centers. Questionnaire method was used in the research and it was aimed to reach the whole universe. In the study, 75.8% of the universe (299 people) was reached. To conduct the research, OMÜ Clinical Research Ethics Committee report and necessary permissions were obtained. In the study, significant differences were found between the emotional exhaustion levels of family physicians and the district they work in, the average number of patients looked at per day, professional competence and satisfaction with the institution. In the study, while there were significant differences between the desensitization levels of family physicians and the status of entering TUS and satisfaction with the institution, significant differences were found between low personal achievement levels and professional competence and institution satisfaction. While family physicians working in the central districts experience more emotional exhaustion than those in other districts, family physicians who look at more than 60 patients per day experience more emotional exhaustion than those who look at less patients per day. In addition, family physicians, who do not find themselves professionally competent, experience more emotional exhaustion and lower personal success than those who find themselves professionally sufficient. Keywords: Burnout, Family medicine, Family physicians, Primary care.

Anahtar Kelime:

Hekim-Hasta İlişkisinde Önemli Bir Sorun: Tükenmişlik ve Aile Hekimlerinde Tükenmişliği Etkileyen Faktörler

Öz:

Çalışma, hekim-hasta ilişkisinde önemli bir faktör olan hekimlerin tükenmişlik düzeylerini ve bu düzeyi etkileyen faktörleri belirlemeyi amaçlamaktadır. Çalışma 21.03.2018 - 21.03.2019 tarihleri arasında Samsun'daki aile sağlığı merkezlerinde uygulanmıştır. Araştırmanın evrenini aile sağlığı merkezlerinde aktif olarak görev yapan 395 aile hekimi oluşturmaktadır. Araştırmada anket yöntemi kullanılmış ve tüm evrene ulaşılması amaçlanmıştır. Çalışmada evrenin % 75,8'ine (299 kişi) ulaşılmıştır. Araştırmanın yürütülmesi için OMÜ Klinik Araştırmalar Etik Kurulu raporu ve gerekli izinler alınmıştır. Çalışmada aile hekimlerinin duygusal tükenme düzeyleri ile çalıştıkları ilçe, günlük bakılan ortalama hasta sayısı, mesleki yeterlilik ve kurumdan memnuniyetleri arasında anlamlı farklılıklar bulunmuştur. Araştırmada aile hekimlerinin duyarsızlaşma düzeyleri ile Tıpta Uzmanlık Sınavı’ına (TUS) girme durumu ve kurumdan memnuniyet arasında anlamlı farklılıklar bulunurken, düşük kişisel başarı düzeyleri ile mesleki yeterlilik ve kurumdan memnuniyet arasında anlamlı farklılıklar bulunmuştur. Merkez ilçelerde çalışan aile hekimleri diğer ilçelere göre daha fazla duygusal tükenme yaşarken, günde 60'tan fazla hastaya bakan aile hekimleri, daha az hastaya bakanlara göre daha fazla duygusal tükenme yaşamaktadır. Ayrıca kendilerini mesleki olarak yeterli bulmayan aile hekimleri, kendilerini mesleki olarak yeterli bulanlara göre daha fazla duygusal tükenme yaşarlarken, kişisel başarı düzeyleri ise daha düşüktür. Anahtar Kelimeler: Tükenmişlik, Aile hekimliği, Aile hekimleri, Birinci basamak.

Anahtar Kelime:

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık

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APA	Samancı M, DİKMETAŞ YARDAN E (2021). An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. , 705 - 713.
Chicago	Samancı Mustafa,DİKMETAŞ YARDAN ELİF An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. (2021): 705 - 713.
MLA	Samancı Mustafa,DİKMETAŞ YARDAN ELİF An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. , 2021, ss.705 - 713.
AMA	Samancı M,DİKMETAŞ YARDAN E An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. . 2021; 705 - 713.
Vancouver	Samancı M,DİKMETAŞ YARDAN E An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. . 2021; 705 - 713.
IEEE	Samancı M,DİKMETAŞ YARDAN E "An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians." , ss.705 - 713, 2021.
ISNAD	Samancı, Mustafa - DİKMETAŞ YARDAN, ELİF. "An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians". (2021), 705-713.

APA	Samancı M, DİKMETAŞ YARDAN E (2021). An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi, 10(4), 705 - 713.
Chicago	Samancı Mustafa,DİKMETAŞ YARDAN ELİF An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi 10, no.4 (2021): 705 - 713.
MLA	Samancı Mustafa,DİKMETAŞ YARDAN ELİF An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi, vol.10, no.4, 2021, ss.705 - 713.
AMA	Samancı M,DİKMETAŞ YARDAN E An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi. 2021; 10(4): 705 - 713.
Vancouver	Samancı M,DİKMETAŞ YARDAN E An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi. 2021; 10(4): 705 - 713.
IEEE	Samancı M,DİKMETAŞ YARDAN E "An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians." Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi, 10, ss.705 - 713, 2021.
ISNAD	Samancı, Mustafa - DİKMETAŞ YARDAN, ELİF. "An Important Problem in Physician-Patient Relationship: Burnout and Factors Affecing Burnout in Family Physicians". Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi 10/4 (2021), 705-713.