How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study
Yıl: 2021 Cilt: 8 Sayı: 3 Sayfa Aralığı: 388 - 396 Metin Dili: İngilizce DOI: 10.54304/SHYD.2021.59002 İndeks Tarihi: 02-06-2022
How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study
Öz: Aim: This study aimed to determine how nurses perceive workplace incivility and the factors
that affect their perceptions.
Method: The study was performed cross-sectionally with 163 nurses who agreed to participate.
The data were collected using a questionnaire containing socio-demographic features and the
Nursing Incivility Scale (NIS). Data analysis was performed in a computer environment using
percentage, average, and nonparametric tests.
Results: The mean total score of the NIS of the nurses who participated in the study was
122.45 ± 17.33, and it was determined that the subscale means the score was 25.66 ± 5.37
(nurses in my service), 33.04 ± 7.15 (patients/visitors), 15.87 ± 4, 67 (my first manager), 22.17
± 5.80 (doctors), and 25.69 ± 4.65 (general incivility). It was determined that there was a
statistically significant difference between the variables “education, love the profession, the
place where they spent their childhood, the way they worked, and the unit” and the mean and
sub-dimension mean scores of the NIS (p <0.05).
Conclusion: In the study, it was seen that the nurses perceived the workplace incivility in the
middle level, education, love the profession, the way of working, and the unit variables affect
the level of incivility perception.
Anahtar Kelime: Hemşireler Nezaketsizliği Nasıl Algılıyor: Kesitsel Bir Çalışma
Öz: Amaç: Bu çalışma, hemşirelerin nezaketsizliği nasıl algıladıklarını ve nezaketsizlik algı
düzeylerini etkileyen etmenleri belirlemek amacıyla yapıldı.
Yöntem: Çalışma, kesitsel olarak çalışmaya katılmayı kabul eden 163 hemşire ile yapıldı.
Veriler sosyo-demogrofik özellikleri içeren soru formu ve “Hemşirelikte Nezaketsizlik Ölçeği
(HNÖ)” kullanılarak toplandı. Verilerin analizi bilgisayar ortamında; yüzdelik, ortalama ve
nonparametrik testler kullanılarak yapıldı.
Bulgular: Çalışmaya katılan hemşirelerin HNÖ toplam puan ortalaması 122,45±17,33 olup alt
boyut puan ortalamaları sırasıyla 25,66±5,37 (servisimdeki hemşireler), 33,04±7,15 (hastalar/
ziyaretçiler), 15,87±4,67 (ilk yöneticim), 22,17±5,80 (doktorlar), 15,78±3,11 (genel nezaketsizlik
düşmanca tavırlar) ve 9,90±3,02 (genel nezaketsizlik uygunsuz tavırlar) olduğu görüldü. Eğitim,
mesleği sevme, çocukluğunu geçirdiği yer, çalışma şekli ve çalışılan birim değişkenleri ile HNÖ
toplam ve alt boyut puan ortalamaları arasında istatistiksel olarak anlamlı fark olduğu görüldü
(p<0,05).
Sonuç: Çalışmada hemşirelerin genel olarak nezaketsizliği orta düzeyde algıladıkları, eğitim,
mesleği sevme, çalışma şekli ve çalışılan birim değişkenlerinin nezaketsizlik algı düzeylerini
etkilediği görüldü.
Anahtar Kelime: Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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| APA | SEVEN A, ADADIOĞLU Ö, DANÇ E (2021). How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. , 388 - 396. 10.54304/SHYD.2021.59002 |
| Chicago | SEVEN AHMET,ADADIOĞLU ÖZNUR,DANÇ ESİN How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. (2021): 388 - 396. 10.54304/SHYD.2021.59002 |
| MLA | SEVEN AHMET,ADADIOĞLU ÖZNUR,DANÇ ESİN How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. , 2021, ss.388 - 396. 10.54304/SHYD.2021.59002 |
| AMA | SEVEN A,ADADIOĞLU Ö,DANÇ E How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. . 2021; 388 - 396. 10.54304/SHYD.2021.59002 |
| Vancouver | SEVEN A,ADADIOĞLU Ö,DANÇ E How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. . 2021; 388 - 396. 10.54304/SHYD.2021.59002 |
| IEEE | SEVEN A,ADADIOĞLU Ö,DANÇ E "How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study." , ss.388 - 396, 2021. 10.54304/SHYD.2021.59002 |
| ISNAD | SEVEN, AHMET vd. "How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study". (2021), 388-396. https://doi.org/10.54304/SHYD.2021.59002 |
| APA | SEVEN A, ADADIOĞLU Ö, DANÇ E (2021). How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. Sağlık ve Hemşirelik Yönetimi Dergisi, 8(3), 388 - 396. 10.54304/SHYD.2021.59002 |
| Chicago | SEVEN AHMET,ADADIOĞLU ÖZNUR,DANÇ ESİN How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. Sağlık ve Hemşirelik Yönetimi Dergisi 8, no.3 (2021): 388 - 396. 10.54304/SHYD.2021.59002 |
| MLA | SEVEN AHMET,ADADIOĞLU ÖZNUR,DANÇ ESİN How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. Sağlık ve Hemşirelik Yönetimi Dergisi, vol.8, no.3, 2021, ss.388 - 396. 10.54304/SHYD.2021.59002 |
| AMA | SEVEN A,ADADIOĞLU Ö,DANÇ E How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. Sağlık ve Hemşirelik Yönetimi Dergisi. 2021; 8(3): 388 - 396. 10.54304/SHYD.2021.59002 |
| Vancouver | SEVEN A,ADADIOĞLU Ö,DANÇ E How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study. Sağlık ve Hemşirelik Yönetimi Dergisi. 2021; 8(3): 388 - 396. 10.54304/SHYD.2021.59002 |
| IEEE | SEVEN A,ADADIOĞLU Ö,DANÇ E "How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study." Sağlık ve Hemşirelik Yönetimi Dergisi, 8, ss.388 - 396, 2021. 10.54304/SHYD.2021.59002 |
| ISNAD | SEVEN, AHMET vd. "How Do Nurses Percept Workplace Incivility: A Cross-Sectional Study". Sağlık ve Hemşirelik Yönetimi Dergisi 8/3 (2021), 388-396. https://doi.org/10.54304/SHYD.2021.59002 |
