A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals
Yıl: 2022 Cilt: 10 Sayı: 2 Sayfa Aralığı: 724 - 739 Metin Dili: İngilizce DOI: 10.15295/bmij.v10i2.2071 İndeks Tarihi: 19-07-2022
A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals
Öz: Purpose: The study aims to contribute to the management systems and literature by determining
whether the mentoring functions of health managers predict the employees' job satisfaction levels.
Material and Method: Mentoring Functions and Job Satisfaction Scales were used as data collection
tools. The research universe consisted of health personnel working under the Istanbul Provincial
Health Directorate Public Hospitals Presidency-4. The scales were applied to 711 healthcare workers
via the web survey application module. SPSS 22.0 and AMOS 24.0 programs belonging to the IBM
company were used in the statistical analysis of the article. Descriptive statistics were evaluated as
categorical variables as number and percentage, numerical variables as mean and standard deviation.
Cronbach Alpha Test and Exploratory Factor Analysis for reliability tests; Pearson product-moment
Correlation Coefficient was used to determine the relationships between variables, and the Multiple
Linear Regression Analysis test was used to examine the predictor variables. The statistical alpha
significance level was accepted as p<0.05.
Results: It was determined that there was a positive and significant relationship between the
mentoring functions and job satisfaction perceptions of the healthcare professionals participating in
the study (p<0.001). It has been determined that there is a positive and significant relationship between
the career development mentoring function and the psychosocial mentoring function of the healthcare
professionals. The perceptions of internal and external job satisfaction and the positive mentoring
functions of the managers are a predictor of the employees' job satisfaction levels. A positive and
significant relationship was found between career development mentoring function and internal job
satisfaction. The perception of Career Development Mentoring Function was found to be significantly
higher in the employees working in the Training and Research Hospital compared to those working
in the State Hospital. The perception of Career and Psychosocial Mentoring Function was found to be
significantly higher in doctors than in other occupational groups. External Job Satisfaction According
to the hospital employees, it was significantly higher in physicians compared to health licensees and
nurses (p<0.001).
Conclusion: It is stated that bringing the mentoring functions of the health managers to the fore will
increase the job satisfaction of the employees and that the high job satisfaction in the institutions will
increase the self-confidence, morale and performance of the employees; It is thought that it will make
institutions more efficient by solving problems such as absenteeism and leaving work due to illness,
stress, tension, anxiety, complaints.
Anahtar Kelime: Sağlık çalışanlarının iş doyum düzeylerinin yordayıcısı olarakyöneticilerin mentorluk fonksiyonları üzerine bir araştırma
Öz: Amaç: Çalışmada, sağlık yöneticilerinin sergilemiş mentorluk fonksiyonlarının çalışanların iş doyum
düzeylerinin yordayıcısı olup olmadığını belirleyerek, ortaya çıkan sonuçlarla yönetim sistemleri ve
yazına katkı sağlamak amaçlanmıştır.
Gereç Yöntem: Veri toplama aracı olarak, Mentorluk Fonksiyonları Ölçeği ve İş Doyum Ölçeği
kullanılmıştır. Araştırmanın evrenini İstanbul İl Sağlık Müdürlüğü Kamu Hastaneleri Başkanlığı-4’e
bağlı çalışan sağlık personelleri oluşturmuştur. Ölçekler, 711 sağlık çalışanına web anket uygulama
modülü üzerinden uygulanmıştır. Makalenin istatistiksel analizinde IBM şirketine ait SPSS 22.0 ve
AMOS 24.0 programları kullanılmıştır. Tanımlayıcı istatistikler kategorik değişkenler sayı ve yüzde,
sayısal değişkenler ortalama, standart sapma olarak değerlendirilmiştir. Güvenilirlik testleri için
Cronbach Alpha Testi ve Açımlayıcı Faktör Analizi; değişkenler arası ilişkilerin belirlenmesinde
Pearson Momentler Çarpımı Korelasyon Katsayısı ile yordayıcı değişkenlerin incelenmesinde Çoklu
Doğrusal Regresyon Analiz testi uygulanmıştır. İstatistiksel alfa anlamlılık seviyesi p<0,05 olarak
kabul edilmiştir.
Bulgular: Araştırmaya katılan sağlık çalışanlarının mentorluk fonksiyonları ve iş doyum algıları
arasında pozitif yönlü ve anlamlı ilişki olduğu saptanmıştır (p<0,001). Sağlık çalışanlarının kariyer
geliştirme mentorluk fonksiyonu ile psikososyal mentorluk fonksiyonunu ve içsel iş doyumu ile dışsal
iş doyumu algıları arasında pozitif yönlü ve anlamlı ilişki olduğu yöneticilerin olumlu mentorluk
fonksiyonlarının çalışanların iş doyum düzeyleri üzerinde yordayıcı olduğu tespit edilmiştir. Kariyer
geliştirme mentorluk fonksiyonu ile içsel iş doyumu arasında pozitif yönlü anlamlı ilişki tespit
edilmiştir. Kariyer Geliştirme Mentorluk Fonksiyonu algısı Eğitim ve Araştırma Hastanesinde
çalışanlarda Devlet Hastanesinde çalışanlara göre anlamlı yüksek bulunmuştur. Kariyer ve
Psikossoyal Mentorluk Fonksiyonu algısı doktorlarda diğer meslek gruplarına göre anlamlı yüksek
saptanmıştır. Dışsal İş doyumu Başkanlık çalışanlarında hastanelerde çalışanlara göre; hekimlerde
sağlık lisansiyerleri ve hemşirelere göre anlamlı seviyede yüksek tespit edilmiştir (p<0,001).
Sonuç: Sağlık yöneticilerinin mentorluk fonksiyonlarını ön plana çıkartmasının çalışanların iş
doyumunu arttıracağı, kurumlarda iş doyumunun yüksek olmasının da, çalışanların kendine olan
güvenini, moralini, performansını arttıracağı; hastalık, stres, gerginlik, kaygı, şikâyet gibi nedenlerle
işe gelmeme ve işten ayrılma gibi sorunları çözülerek kurumları daha verimli hale getireceği
düşünülmektedir.
Anahtar Kelime: Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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| APA | Leblebici Y, ISCAN O (2022). A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. , 724 - 739. 10.15295/bmij.v10i2.2071 |
| Chicago | Leblebici Yeliz,ISCAN OMER FARUK A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. (2022): 724 - 739. 10.15295/bmij.v10i2.2071 |
| MLA | Leblebici Yeliz,ISCAN OMER FARUK A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. , 2022, ss.724 - 739. 10.15295/bmij.v10i2.2071 |
| AMA | Leblebici Y,ISCAN O A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. . 2022; 724 - 739. 10.15295/bmij.v10i2.2071 |
| Vancouver | Leblebici Y,ISCAN O A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. . 2022; 724 - 739. 10.15295/bmij.v10i2.2071 |
| IEEE | Leblebici Y,ISCAN O "A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals." , ss.724 - 739, 2022. 10.15295/bmij.v10i2.2071 |
| ISNAD | Leblebici, Yeliz - ISCAN, OMER FARUK. "A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals". (2022), 724-739. https://doi.org/10.15295/bmij.v10i2.2071 |
| APA | Leblebici Y, ISCAN O (2022). A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. Business and Management Studies: An International Journal, 10(2), 724 - 739. 10.15295/bmij.v10i2.2071 |
| Chicago | Leblebici Yeliz,ISCAN OMER FARUK A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. Business and Management Studies: An International Journal 10, no.2 (2022): 724 - 739. 10.15295/bmij.v10i2.2071 |
| MLA | Leblebici Yeliz,ISCAN OMER FARUK A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. Business and Management Studies: An International Journal, vol.10, no.2, 2022, ss.724 - 739. 10.15295/bmij.v10i2.2071 |
| AMA | Leblebici Y,ISCAN O A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. Business and Management Studies: An International Journal. 2022; 10(2): 724 - 739. 10.15295/bmij.v10i2.2071 |
| Vancouver | Leblebici Y,ISCAN O A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals. Business and Management Studies: An International Journal. 2022; 10(2): 724 - 739. 10.15295/bmij.v10i2.2071 |
| IEEE | Leblebici Y,ISCAN O "A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals." Business and Management Studies: An International Journal, 10, ss.724 - 739, 2022. 10.15295/bmij.v10i2.2071 |
| ISNAD | Leblebici, Yeliz - ISCAN, OMER FARUK. "A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals". Business and Management Studies: An International Journal 10/2 (2022), 724-739. https://doi.org/10.15295/bmij.v10i2.2071 |
