Objective: This research is done with the aim of determining hospital and health care satisfaction levels of the parents with inpatient children.Methods: Research was carried out descriptively at a university hospital after necessarypermissions were taken from institutions. Parents whose children would stay at hospitalbetween April-June 2012 formed the structure of the research and without using any sampling method, 171 volunteer parents were included in research. In collecting data, PedsQLHealth Care Satisfaction Scale and descriptive information forms were used. In the statistical evaluation of data percentage distributions, means, standard deviation, t-test, ANOVA,Kruskal Wallis, Mann Whitney U test and alpha coefficient were used.Results: It was determined that there is statistically important difference between communication and technical skill sub-dimensions (p<0,05).It was confirmed that the longer thechild hospitalized, general satisfaction of the parents who cannot supply their own necessi-ties (p<0,05), related to moderate technical skill and emotional requirement sub-dimensionsdecreases (p<0.05). Besides, lower emotional satisfaction subdimension scores for those whohad no accommodation (p<0,05), decreased general satisfaction level of the parents who hadanother child at home (p<0,05). Also family participation and general satisfaction subdimension scores of the parents whose child incurred financial burden was relatively low(p<0,05).Conclusion: Parents were not satisfied with health care services they received. Accordingly,it is offered that the nurses should have a right to make decisions on the procedures relatedto families inpatient children and let them be with their children during the procedures andgive them information on the procedures that will be applied on the children.