Yıl: 2018 Cilt: 9 Sayı: 3 Sayfa Aralığı: 195 - 204 Metin Dili: İngilizce DOI: 10.14744/phd.2018.38278 İndeks Tarihi: 13-08-2020

The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital

Öz:
Objectives: This study aimed to determine the effect of nurses' organizational silence on work-family conflict andperceived social support.Methods: In this cross-sectional descriptive study, the samples consisted of 329 randomly chosen nurses who workedat a university hospital in Istanbul, Turkey. Data were collected by means of questionnaires. Organizational SilenceCausality Scale, Multidimensional Perceived Social Support Scale (MSPSS), Work-Family Life Conflict Scale (WFCTS), andPersonal Information Form were used. Linear Regression Analysis (Backward) was used to analyze the factors affectingthe subscales of Pearson Correlation Analysis and Spearman Correlation Analysis, as well as the WFCTS, Work to FamilyConflict (WFC) and Family to Work Conflict (FWC) subscales. Significance was assessed at p<0.01 and p<0.05 levels.Results: 49.2% of the nurses participating in the research are younger than 30 years, 95.7% are women, 64.4% areundergraduate and 56.8% have bachelor degrees. Nurses perceive WFC more. There is generally a weak negative relationship between WFCTS and MSPSS scores, which is positive between nurses’ silence behavior and nurses' WFC, FWCand Total Work and Family Conflicts. MSPSS and Organizational Silence affect WFCTS scores. The modeled independentvariables had a 19% effect on the FWC, a 7.7% effect on the WFC, and a 13% effect on the WFCTS.Conclusion: It is possible to reduce nurses' sense of social support, take measures to reduce the causes of organizational silence, initiatives and work-family conflict.
Anahtar Kelime:

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
  • 1. Shacklock K, Brunetto Y. The intention to continue nursing: work variables affecting three nurse generations in Australia. J Adv Nurs 2012;68:36–46.
  • 2. Greenhaus JH, Beutell NJ. Sources of conflict between work and family roles. Academy of Management Review 1985;10:78–88.
  • 3. Fujimoto T, Kotani S, Suzuki R. Work-family conflict of nurses in Japan. J Clin Nurs 2008;17:3286–95.
  • 4. Patel CJ, Beekhan A, Paruk Z, Ramgoon S. Work-family conflict, job satisfaction and spousal support: an exploratory study of nurses’ experience. Curationis 2008;31:38–44.
  • 5. Eby LT, Casper WJ, Lockwood A, Bordeaux C, et al. Work and family research in IO/OB: Content analysis and review of the literature (1980–2002). Journal of Vocational Behavior 2005;66:124–97.
  • 6. Grzywacz JG, Frone MR, Brewer CS, Kovner CT. Quantifying work-family conflict among registered nurses. Res Nurs Health 2006;29:414–26.
  • 7. Mache S, Bernburg M, Vitzthum K, Groneberg DA, et al. Managing work-family conflict in the medical profession: working conditions and individual resources as related factors. BMJ Open 2015;5:1–9.
  • 8. Byron K. A meta-analytic review of work–family conflict and its antecedents. Journal of Vocational Behavior 2005;67:169– 98.
  • 9. Efeoğlu İE. İş-aile yaşam çatışmasının iş stresi, iş doyumu ve örgütsel bağlılık üzerindeki etkileri: ilaç sektöründe bir araştırma [Yayınlanmamış doktora tezi]. Adana: Çukurova 4-Üniversitesi. Sosyal Bilimler Enstitüsü; 2006.
  • 10. Leineweber C, Westerlund H, Chungkham HS, Lindqvist R, et al. Nurses’ practice environment and work-family conflict in relation to burnout: a multilevel modelling approach. PLoS One 2014;9:e96991.
  • 11. Yıldırım D, Aycan Z. Nurses’ work demands and work-family conflict: a questionnaire survey. Int J Nurs Stud 2008;45:1366– 78.
  • 12. Wang ML, Tsai LJ. Work-family conflict and job performance in nurses: the moderating effects of social support. J Nurs Res 2014;22:200–7.
  • 13. Charkhabi M, Sartori R, Ceschi A. Work–family conflict based on strain: The most hazardous type of conflict in Iranian hospital nurses. SA Journal of Industrial Psychology 2016;42:1–10.
  • 14. Baka L. Relationships between work–family and family–work conflicts and health of nurses-buffering effects of social support [Article in Polish]. Med Pr 2013;64:775–84.
  • 15. Nützi M, Koch P, Baur H, Elfering A. Work-family conflict, task interruptions, and influence at work predict musculoskeletal pain in operating room nurses. Safety Health Work 2015;6:329–37.
  • 16. Hao J, Wu D, Liu L, Li X, et al. Association between work-family conflict and depressive symptoms among Chinese female nurses: the mediating and moderating role of psychological capital. Int J Environ Res Public Health 2015;12:6682–99.
  • 17. Sharma J, Dhar RL, Tyagi A. Stress as a mediator between workfamily conflict and psychological health among the nursing staff: Moderating role of emotional intelligence. Appl Nurs Res 2016;30:268–75.
  • 18. Benligiray S, Sönmez H. Analysis of organizational commitment and work-family conflict in view of doctors and nurses. The International Journal of Human Resource Management 2012;23:3890–905.
  • 19. Cortese CG, Colombo L, Ghislieri C. Determinants of nurses’ job satisfaction: the role of work-family conflict, job demand, emotional charge and social support. J Nurs Manag 2010;18:35–43.
  • 20. Makola L, Mashegoane S, Debusho LK. Work-family and family-work conflicts amongst African nurses caring for patients with AIDS. Curationis 2015;38.
  • 21. Mozaffari N, Peyrovi H, Nayeri ND. The social well-being of nurses shows a thirst for a holistic support: A qualitative study. Int J Qual Stud Health Well-being 2015;10:27749.
  • 22. Xu L, Song R. Influence of work-family-school role conflicts and social support on psychological wellbeing among registered nurses pursuing advanced degree. Applied Nurs Res 2016;31:6–12.
  • 23. Ariapooran S. Compassion fatigue and burnout in Iranian nurses: The role of perceived social support. Iran J Nurs Midwifery Res 2014;19:279–84.
  • 24. Sarwar A, Khalid S. Perceived social support and work motivation of day and night shift nurses. Pak Armed Forces Med J 2015;65:257–61.
  • 25. Namayandeh H, Yaacob SN, Juhari R. The influences of work support and family support on work family conflict (W-FC) among married female nurses in Shiraz-Iran. Journal of American Science 2010;6:534–40.
  • 26. van Daalen G, Willemsen TM, Sanders K. Reducing work-family conflict through different sources of social support. Journal of Vocational Behavior 2006;69:462–76.
  • 27. Carlson DS, Perrewé PL. The role of social support in the stressstrain relationship: an examination of work-family conflict. Journal of Management 1999;25:513–40.
  • 28. Morrison EW, Milliken FJ. Organizational silence: a barrier to change and development in a pluralistic world. The Academy of Management Review 2000;25:706–25.
  • 29. Yurdakul M, Beşen MA, Erdoğan S. The organisational silence of midwives and nurses: reasons and results. J Nurs Manag 2016;24:686–94.
  • 30. Aiken L, Clarke S, Sloane D, Sochalski J, et al. Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA 2002;288:1987–93.
  • 31. Gkorezis P, Panagiotou M, Theodorou M. Workplace ostracism and employee silence in nursing: the mediating role of organizational identification. J Adv Nurs 2016;72: 2381–8.
  • 32. Mannion R, Davies HT. Cultures of silence and cultures of voice: the role of whistleblowing in healthcare organisations. Int J Health Policy Manag 2015;4:503–5.
  • 33. Morrisson EW, Milliken FJ. Sounds of silence. Stern Business 2004:31–5.
  • 34. Çakıcı A. A research on issues, causes and perceptional results of silence at organizations [Article in Turkish]. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi 2008;17:117–34.
  • 35. Tangirala S, Ramanujam R. Employee silence on critical work issues: The cross level effects of procedural justice climate. Personnel Psychology 2008;61:37–68.
  • 36. Vakola M, Bouradas D. Antecedents and consequences of organizational silence: an empirical investigation. Employee Relations 2005;27:441–58.
  • 37. Westman M. Stress and strain crossover. Human Relations 2001;54:717–52.
  • 38. Milliken FJ, Morrison EW. Shades of silence: Emerging themes and future directions for research on silence in organizations. Journal of Management Studies 2003;40:1563–8.
  • 39. Hobfoll SE. Conservation of resources. A new attempt at conceptualizing stress. Am Psychol 1989;44:513–24.
  • 40. Hobfoll SE. The ınfluence of culture, community, and the nested‐self in the stress process: advancing conservation of resources theory. Applied Psychology 2001;50:337–70.
  • 41. Hobfoll SE. Social and psychological resources and adaptation. Review of General Psychology 2002;6:307–24.
  • 42. Demerouti E, Bakker AB, Nachreiner F, Schaufeli WB. The job demands-resources model of burnout. J Appl Psychol 2001;86:499–512.
  • 43. Ng TWH, Feldman DC. Employee voice behavior: A meta-analytic test of the conservation of resources framework. Journal of Organizational Behavior 2012;33:216–34.
  • 44. Eker D, Arkar H, Yaldız H. Factorial structure, validity, and reliability of revised form of the multidimensional scale of perceived social support [Article in Turkish]. Türk Psikiyatri Dergisi 2001;12:17–25.
  • 45. Farhadi P, Sharifian R, Feili A, Shokrpour N. The effects of supervisors’ supportive role, job stress, and work-family conflicts on the nurses’ attitudes. Health Care Manager (Frederick) 2013;32:107–22.
  • 46. Lambert EG, Minor KI, Wells JB, Hogan NL. Leave your job at work: the possible antecedents of work–family conflict among correctional staff. The Prison Journal 2015;95:1–21.
  • 47. Aycan Z, Eşkin M. Relative contributions of childcare, spousal support, and organizational support in reducing work–family conflict for men and women: the case of Turkey. Sex Roles 2005;53:453–71.
  • 48. Aras M, Karakiraz A. Relationship among time based workfamily conflict, personal accomplisment and job satisfaciton: a study on doctoral research assistants [Article in Turkish]. Siyaset, Ekonomi ve Yönetim Araştırmaları Dergisi 2013;1:1– 14.
  • 49. Lapierre LM, Spector PE, Allen TD, Poelmans S, et al. Familysupportive organization perceptions, multiple dimensions of work-family conflict, and employee satisfaction: A test of model across five samples. Journal of Vocational Behavior 2008;73:92–106.
  • 50. Drummond S, O’Driscoll MP, Brough P, Kalliath T, et al. The relationship of social support with well-being outcomes via work–family conflict: Moderating effects of gender, dependants and nationality. Human Relations 2016;70:544–65.
  • 51. Matthews RA, Bulger CA, Barnes-Farrell JL. Work social supports, role stressors, and work–family conflict: The moderating effect of age. Journal of Vocational Behavior 2010;76:78– 90.
  • 52. Mansour S, Tremblay DG. Workload, generic and work–family specific social supports and job stress: Mediating role of work–family and family–work conflict. International Journal of Contemporary Hospitality Management 2016;28:1778– 804.
APA Polat Ş, Kutlu L, Ay F, ERKAN H, AFŞAR DOĞRUSÖZ L (2018). The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. , 195 - 204. 10.14744/phd.2018.38278
Chicago Polat Şehrinaz,Kutlu Leman,Ay Fatma,ERKAN Habibe AYYILDIZ,AFŞAR DOĞRUSÖZ Leyla The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. (2018): 195 - 204. 10.14744/phd.2018.38278
MLA Polat Şehrinaz,Kutlu Leman,Ay Fatma,ERKAN Habibe AYYILDIZ,AFŞAR DOĞRUSÖZ Leyla The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. , 2018, ss.195 - 204. 10.14744/phd.2018.38278
AMA Polat Ş,Kutlu L,Ay F,ERKAN H,AFŞAR DOĞRUSÖZ L The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. . 2018; 195 - 204. 10.14744/phd.2018.38278
Vancouver Polat Ş,Kutlu L,Ay F,ERKAN H,AFŞAR DOĞRUSÖZ L The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. . 2018; 195 - 204. 10.14744/phd.2018.38278
IEEE Polat Ş,Kutlu L,Ay F,ERKAN H,AFŞAR DOĞRUSÖZ L "The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital." , ss.195 - 204, 2018. 10.14744/phd.2018.38278
ISNAD Polat, Şehrinaz vd. "The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital". (2018), 195-204. https://doi.org/10.14744/phd.2018.38278
APA Polat Ş, Kutlu L, Ay F, ERKAN H, AFŞAR DOĞRUSÖZ L (2018). The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. Psikiyatri Hemşireliği Dergisi, 9(3), 195 - 204. 10.14744/phd.2018.38278
Chicago Polat Şehrinaz,Kutlu Leman,Ay Fatma,ERKAN Habibe AYYILDIZ,AFŞAR DOĞRUSÖZ Leyla The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. Psikiyatri Hemşireliği Dergisi 9, no.3 (2018): 195 - 204. 10.14744/phd.2018.38278
MLA Polat Şehrinaz,Kutlu Leman,Ay Fatma,ERKAN Habibe AYYILDIZ,AFŞAR DOĞRUSÖZ Leyla The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. Psikiyatri Hemşireliği Dergisi, vol.9, no.3, 2018, ss.195 - 204. 10.14744/phd.2018.38278
AMA Polat Ş,Kutlu L,Ay F,ERKAN H,AFŞAR DOĞRUSÖZ L The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. Psikiyatri Hemşireliği Dergisi. 2018; 9(3): 195 - 204. 10.14744/phd.2018.38278
Vancouver Polat Ş,Kutlu L,Ay F,ERKAN H,AFŞAR DOĞRUSÖZ L The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital. Psikiyatri Hemşireliği Dergisi. 2018; 9(3): 195 - 204. 10.14744/phd.2018.38278
IEEE Polat Ş,Kutlu L,Ay F,ERKAN H,AFŞAR DOĞRUSÖZ L "The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital." Psikiyatri Hemşireliği Dergisi, 9, ss.195 - 204, 2018. 10.14744/phd.2018.38278
ISNAD Polat, Şehrinaz vd. "The relationship between work-family conflict, organizational silence and social support in nurses at a university hospital". Psikiyatri Hemşireliği Dergisi 9/3 (2018), 195-204. https://doi.org/10.14744/phd.2018.38278