Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey
Yıl: 2021 Cilt: 6 Sayı: 2 Sayfa Aralığı: 187 - 194 Metin Dili: İngilizce DOI: 10.5336/healthsci.2020-75663 İndeks Tarihi: 18-02-2022
Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey
Öz: Objective: It is especially important that communication between patients and paramedics is clear and effective as they are the first healthcare professionals to arrive at the scene of a crisis and provide emergency medical services. The aim of this study was to evaluate the efficacy of a communication skills training course for paramedic students. Material and Methods: The study used one-group pretestposttest research design to determine the effectiveness of a 14-week communication skills training course on second year paramedic students attending a Vocational School of Health Services. The students completed a socio-demographic information data sheet and the Communication Skills Inventory prior to and after the communication skills course. Results: Fifty-two paramedic students participated in the study. The age of the participants ranged from 18 to 25 years and they were predominantly female (75%). A paired-samples t-test was conducted to compare the scores prior to and after the communication skills training course. The results of the study showed that there was a significant increase in the participants’ communication skills both on the total scores after the 14-week communication skills training course (p<0.001) as well as on their cognition (p=0.023), emotion (p=0.028) and behaviour (p=0.002) subscale scores. The average of communication skills scores of participants before the training was X=159.88 (σ=11.46) and X ̅=165.31 (σ=11.45) after the training. Conclusion: The results suggest that the communication training course offered may be effective in increasing the paramedic students’ communication skills.
Anahtar Kelime: Türkiye’de İlk ve Acil Yardım Programı Öğrencilerine Verilen İletişim Becerileri Dersinin Etkinliğinin Değerlendirilmesi
Öz: Amaç: Sağlık alanında çalışan bireylerin, iyi iletişim becerilerine sahip olmaları gerekmektedir. Özellikle acil durumlarda kriz mahallîne ilk ulaşan ve acil bakım hizmeti veren paramediklerin ise hastalarla aralarındaki iletişimin açık ve etkili olması önemlidir. Bu araştırmada, ilk ve acil yardım programı öğrencilerine verilen iletişim becerileri dersinin etkinliğinin değerlendirilmesi amaçlanmıştır. Gereç ve Yöntemler: Bu çalışmada, Sağlık Hizmetleri Meslek Yüksekokulunda öğrenim gören 2. sınıf ilk ve acil yardım öğrencilerinde 14 haftalık iletişim becerileri dersinin etkinliğini belirlemek amacıyla tek grup ön-test-son-test araştırma deseni kullanılmıştır. Öğrencilerden iletişim becerileri dersi öncesinde sosyodemografik bilgi formunu ve ders öncesi ve sonrasında ise İletişim Becerileri Envanterini doldurmaları istenmiştir. Bulgular: Çalışmaya 52 ilk ve acil yardım programı öğrencisi katılmıştır. Katılımcıların yaşları 18- 25 arasında değişmekte olup, ağırlıklı olarak kadındır (%75). İletişim becerileri dersi öncesi ve sonrasında puanları karşılaştırmak için bağımlı örneklem t-testi uygulanmıştır. Çalışmanın sonuçları, 14 haftalık iletişim becerileri dersi sonrasında katılımcıların hem toplam iletişim becerileri puanlarında (p<0,001) hem de zihinsel p=0,023, duygusal (p=0,028) ve davranışsal (p=0,002) alt ölçek puanlarında anlamlı bir artış olduğunu göstermiştir. Eğitim öncesi katılımcıların iletişim becerileri puan ortalamaları X=159,88 (σ=11,46), eğitimden sonra ise X ̅=165,31 (σ=11,45) olmuştur. Sonuç: Bu çalışmanın sonuçları, verilen iletişim becerileri dersinin ilk ve acil yardım programı öğrencilerinin iletişim becerilerini artırmada etkili olabileceğini göstermektedir.
Anahtar Kelime: Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
- 1. Włoszczak-Szubzda A, Jarosz MJ, Goniewicz M. professional communication competences of paramedics--practical and educational perspectives. Ann Agric Environ Med. 2013;20(2): 366-72. [pubMed]
- 2. Ranjan p, Kumari A, Chakrawarty A. How can doctors Improve their communication skills? J Clin Diagn Res. 2015;9(3):JE01-4. [pubMed] [pMC]
- 3. Ross L, Boyle M, Williams B, fielder C, veenstra R. perceptions of student paramedic interpersonal communication competence: a cross-sectional study. Australasian Journal of paramedicine. 2014;11(4):1-5. [Crossref]
- 4. post SG, Ng LE, fischel JE, Bennett M, Bily L, Chandran L, et al. Routine, empathic and compassionate patient care: definitions, development, obstacles, education and beneficiaries. J Eval Clin pract. 2014;20(6):872-80. [Crossref] [pubMed]
- 5. Duffy fD, Gordon GH, Whelan G, Cole-Kelly K, frankel R, Buffone N, et al; participants in the American Academy on physician and patient's Conference on Education and Evaluation of Competence in Communication and Interpersonal Skills. Assessing competence in communication and interpersonal skills: the Kalamazoo II report. Acad Med. 2004;79(6):495-507. [Crossref] [pubMed]
- 6. Heisler M, Bouknight RR, Hayward RA, Smith DM, Kerr EA. The relative importance of physician communication, participatory decision making, and patient understanding in diabetes self-management. J Gen Intern Med. 2002;17(4):243-52. [Crossref] [pubMed] [pMC]
- 7. Renzi C, Abeni D, picardi A, Agostini E, Melchi Cf, pasquini p, et al. factors associated with patient satisfaction with care among dermatological outpatients. Br J Dermatol. 2001; 145(4):617-23. [Crossref] [pubMed]
- 8. Shields A, flin R. paramedics' non-technical skills: a literature review. Emerg Med J. 2013;30(5):350-4. [Crossref] [pubMed]
- 9. Nordby H, Nøhr Ø. Communication and empathy in an emergency setting involving persons in crisis. Scand J Trauma Resusc Emerg Med. 2008;27;16:5. [Crossref] [pubMed] [pMC]
- 10. Karaçor M, Cengiz Ş. [A study on determining the level of learned power of university students: ulubey vocational School example]. SSS Journal. 2018;4(13):11-7. [Link]
- 11. Erigüç G, Eriş H. [Communication skills of students at vocational health high school: Harran university sample]. Electronic Journal of Social Sciences. 2013;12(46):232-54. [Link]
- 12. Çetinkaya Z. [Identifying Turkish pre-service teachers' views related to communication skills]. Kastamonu Eğitim Dergisi. 2011;19(2): 567-76. [Link]
- 13. Yılmaz M, Üstün A, Odacı H. [Communication skills levels of preschool teacher candidates according to some variables]. Karadeniz Sosyal Bilimler Dergisi. 2009;1(1):8-19. [Link]
- 14. Dilekman M, Basçı Z, Bektaş f. [Communication skills of education faculty students]. Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 2008;12(2):223-31. [Link]
- 15. İrak H, Taşcıoğlu R, Dal M, Tunç Y. [Communication skills of the health services vocational school students: sample of Iğdır university]. Atatürk İletişim Dergisi. 2017;14:187-202. [Crossref]
- 16. Ersanlı K, Balcı S. [Developing a communication skills inventory: its validity and reliability]. Türk psikolojik Danışma ve Rehberlik Dergisi. 1998;2(10):7-12. [Link]
- 17. Aşçı Ö, Hazar G, Yılmaz M. [Communication skills of students at a health high school and related variables]. Acıbadem Üniversitesi Sağlık Bilimleri Dergisi. 2015;6(3):160-5. [Link]
- 18. Bingöl G, Demir A. [Communication skills of students of Amasya medical vocational school]. Göztepe Tıp Dergisi. 2011;26(4):152- 9. [Crossref]
- 19. Tepeköylü Ö, Soytürk M, Çamlıyer H. [Examining the levels of perception of communication skills in physical education and sports college (pESC) students in terms of pre-determined variables]. Spormetre Beden Eğitimi ve Spor Bilimleri Dergisi. 2009;7(3):115-24. [Crossref]
- 20. uçkun S, Demir B, Yüksel A, uçkun CG. [Office management and executive assistant program students investigation of communication skills]. Electronic Journal of vocational Colleges. 2015;5(3):378-86. [Link]
- 21. Ocak G, Erşen ZB. [Examination of perception of preservice teachers on communication skills]. Mehmet Akif Ersoy Üniversitesi Eğitim fakültesi Dergisi. 2015;33:1-19. [Link]
- 22. pelit E, Karaçor M. [A study on tourism students' communication skills: Afyon Kocatepe university example]. Gaziantep university Journal of Social Sciences. 2015;14(4):847- 72. [Crossref]
- 23. Eskiyörük D. [Evaluation of school of tourism and hotel management students' communication skills in terms of several variables]. Cag university Journal of Social Sciences. 2014;11(1):50-83. [Link]
- 24. Tunçeli Hİ. [The relationship between candidate teachers' communication skills and their attitudes towards teaching profession (Sakarya university sample)]. pegem Eğitim ve Öğretim Dergisi. 2013;3(3):51-8. [Crossref]
- 25. Erigüç G, Şener T, Eriş H. [Evaluation of communication skills: a vocational high school students sample]. Hacettepe Sağlık İdaresi Dergisi. 2013;16(1):45-65. [Link]
- 26. Görmüş AŞ, Aydın S, Ergin G. [Examining communication skills of business administration department students within the context of sex roles]. Sosyal Bilimler Dergisi. 2013;15(1): 109-28. [Crossref]
- 27. Küçük Dp. [Communication and problem solving skills of students of music teaching department]. Gazi Eğitim fakültesi Dergisi. 2012;32(1):33-54. [Link]
- 28. Çetinkaya Ö, Alparslan AM. [The effect of emotional intelligence on communication skills: an investigation on university students]. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler fakültesi Dergisi. 2011;16(1):363-77. [Link]
- 29. Yılmaz İ, Çimen Z. [The communication skill level of physical education and sport teacher candidates]. Atatürk Üniversitesi Beden Eğitimi ve Spor Bilimleri Dergisi. 2008;10(3):3- 14. [Link]
- 30. pehlivan KB. [A study on perception of communication skills of preservice teachers]. İlköğretim-Online. 2005;4(2):17-23. [Link]
- 31. Korkut f. [Development of the communication skills scale and its reliability and validity studies]. Türk psikolojik Danışma ve Rehberlik Dergisi. 1996;2(7):18-23. [Link]
- 32. Gürşimşek I, vural DE, Demirsoz ES. [The relation between emotional intelligence and communication skills of teacher candidates]. Mehmet Akif Ersoy Üniversitesi Eğitim fakültesi Dergisi. 2008;16:1-11. [Link]
- 33. Akyurt N. [Communication in health services and communication skills of students at Marmara university vocational school of health services]. fırat Sağlık Hizmetleri Dergisi. 2009;4(11):15-33. [Link]
- 34. varışoğlu MC. [An evaluation of the students studying department of Turkish language and literature in terms of communication and verbal expression skills (sample of Gaziantep university)]. Turkish Studies. 2017;12(14): 529-44. [Crossref]
- 35. Apaydın Demirci Z, İkiz S. [Relationship between communication skills and empathy tendency levels of child development students: example of Bilecik Şeyh Edebali university]. uluslararası Sosyal Araştırmalar Dergisi. 2017;10(54):678-85. [Crossref]
| APA | Oral M, Karakurt N (2021). Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. , 187 - 194. 10.5336/healthsci.2020-75663 |
| Chicago | Oral Meltem,Karakurt Nurgül Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. (2021): 187 - 194. 10.5336/healthsci.2020-75663 |
| MLA | Oral Meltem,Karakurt Nurgül Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. , 2021, ss.187 - 194. 10.5336/healthsci.2020-75663 |
| AMA | Oral M,Karakurt N Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. . 2021; 187 - 194. 10.5336/healthsci.2020-75663 |
| Vancouver | Oral M,Karakurt N Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. . 2021; 187 - 194. 10.5336/healthsci.2020-75663 |
| IEEE | Oral M,Karakurt N "Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey." , ss.187 - 194, 2021. 10.5336/healthsci.2020-75663 |
| ISNAD | Oral, Meltem - Karakurt, Nurgül. "Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey". (2021), 187-194. https://doi.org/10.5336/healthsci.2020-75663 |
| APA | Oral M, Karakurt N (2021). Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. Türkiye Klinikleri Sağlık Bilimleri Dergisi, 6(2), 187 - 194. 10.5336/healthsci.2020-75663 |
| Chicago | Oral Meltem,Karakurt Nurgül Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. Türkiye Klinikleri Sağlık Bilimleri Dergisi 6, no.2 (2021): 187 - 194. 10.5336/healthsci.2020-75663 |
| MLA | Oral Meltem,Karakurt Nurgül Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. Türkiye Klinikleri Sağlık Bilimleri Dergisi, vol.6, no.2, 2021, ss.187 - 194. 10.5336/healthsci.2020-75663 |
| AMA | Oral M,Karakurt N Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. Türkiye Klinikleri Sağlık Bilimleri Dergisi. 2021; 6(2): 187 - 194. 10.5336/healthsci.2020-75663 |
| Vancouver | Oral M,Karakurt N Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey. Türkiye Klinikleri Sağlık Bilimleri Dergisi. 2021; 6(2): 187 - 194. 10.5336/healthsci.2020-75663 |
| IEEE | Oral M,Karakurt N "Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey." Türkiye Klinikleri Sağlık Bilimleri Dergisi, 6, ss.187 - 194, 2021. 10.5336/healthsci.2020-75663 |
| ISNAD | Oral, Meltem - Karakurt, Nurgül. "Evaluation of the Efficacy of a Communication Skills Training Course for Paramedic Students in Turkey". Türkiye Klinikleri Sağlık Bilimleri Dergisi 6/2 (2021), 187-194. https://doi.org/10.5336/healthsci.2020-75663 |
