The aim of this study is to evaluate teacher behaviour in creating an effective classroom management process with regard to the views of the teachers working in primary and secondary schools. This is a qualitative study in which the case study design was used. The related literature was scanned and 9 open-ended questions were prepared. These questions that based on maximum variation sampling method were posed to 18 teachers. The data were collected by interview forms and were examined by descriptive and content analysis methods. According to the findings obtained, teachers have stated that pre-determination of classroom rules, asking for students' advices, lecturing in a planned manner, planned teaching, various methods, communication skills, time management, being a model and transitions between activities affect the process of classroom management positively; while punishment affects it in a partly positive way and the differences among the discipline perceptions affect the classroom management negatively